Legal Command Center

1. Privacy Policy (POPIA)

In accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013, Star Systems is committed to protecting the privacy of our clients and website visitors. This policy governs the collection, processing, and storage of personal information.

By using our digital platforms, you consent to the data practices described in this statement. We only process personal information for the purposes for which it was collected and in accordance with the law.

Information We Collect

We collect information to understand your needs and provide better services. This data includes:

• Voluntary Information: Name, Email, Phone Number, and Inquiry Details provided via our Contact Command Center.
• Technical Metadata: Browser type, IP address, and access times as permitted under the Electronic Communications and Transactions Act (ECTA).
• Business Data: Any information provided during the course of business engagements.

Data Security & Storage

We implement industry-standard administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access.

• All data transmitted via our web forms is secured using SSL Encryption.
• Digital records are stored on highly secure, cloud-native infrastructure (Azure/AWS) with strict access control.
• We do not sell, rent, or lease your personal information to third parties.

4. Terms of Use

The use of the Star Systems website and our associated tools is governed by the following terms. By accessing our site, you accept these terms in full.

Intellectual Property Rights

Unless otherwise stated, Star Systems owns the intellectual property rights for all material on the website. This includes, but is not limited to, the underlying code, branding, and the following core product identifiers:

• CommsApi - Centralized Communication Services.
• Kitly - Workflow Orchestration.
• Kuliner - AI-Driven Modeling.
• Proximo - Discovery and Mesh Layers.
• StarDialog - Omnichannel Platforms.
• Vividly - Data Visualization Suites.

Limitation of Liability

In compliance with the Consumer Protection Act (CPA), 68 of 2008, Star Systems shall not be liable for any consequential, indirect, or incidental loss or damage of any kind. While we strive for 99.9% uptime, we do not warrant that the website will be constantly available or error-free.

Governing Law: Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.

7. Information Officer

If you wish to access, correct, or delete any personal information we have about you, or if you have a complaint regarding our POPIA compliance, please contact our designated officer: