Legal Command Center

1. Privacy Policy (POPIA)

In accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013, Star Systems (PTY) Ltd is committed to protecting the privacy of our clients and website visitors. This policy governs the collection, processing, and storage of personal information.

By using our digital platforms, you consent to the data practices described in this statement. We only process personal information for the purposes for which it was collected and in accordance with the law.

2. Data Collection

We collect information to understand your needs and provide better services. This data includes:

• Voluntary Information: Name, Email, Phone Number, and Inquiry Details provided via our Contact Command Center.
• Technical Metadata: Browser type, IP address, and access times as permitted under the Electronic Communications and Transactions Act (ECTA).
• Business Data: Any information provided during the course of business engagements.

3. Security Standards

We implement industry-standard administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access.

• All data transmitted via our web forms is secured using SSL Encryption.
• Digital records are stored on highly secure, cloud-native infrastructure (Azure/AWS) with strict access control.
• We do not sell, rent, or lease your personal information to third parties.

3a. Data Deletion Instructions

In compliance with international standard developer terms (including Meta/Facebook guidelines) and local privacy frameworks, users have the absolute right to request that their personal data be permanently deleted from our platforms.

How to request data deletion: If you wish to request that your personal information be permanently removed from our active systems, please navigate to our Contact Page and submit a deletion request via our secure contact form. One of our team members will process your request and be in contact with you in the next 24 hours to confirm completion of the deletion process.

4. Terms of Use

The use of the Star Systems website and our associated tools is governed by the following terms. By accessing our site, you accept these terms in full.

5. Intellectual Property Rights

Unless otherwise stated, Star Systems (PTY) Ltd owns the intellectual property rights for all material on the website. This includes, but is not limited to, the underlying code, branding, and the following core product identifiers:

• CommsApi - Centralized Communication Services.
• Kitly - Workflow Orchestration.
• Kuliner - AI-Driven Modeling.
• Proximo - Discovery and Mesh Layers.
• StarDialog - Omnichannel Platforms.
• Vividly - Data Visualization Suites.

6. Liability & Law

In compliance with the Consumer Protection Act (CPA), 68 of 2008, Star Systems (PTY) Ltd shall not be liable for any consequential, indirect, or incidental loss or damage of any kind. While we strive for 99.9% uptime, we do not warrant that the website will be constantly available or error-free.

Governing Law: Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.

7. Information Officer

If you wish to access, correct, or delete any personal information we have about you, or if you have a complaint regarding our POPIA compliance, please contact our designated officer: